Kn9 Privacy Policy — Your data is safe with us

Kn9.fun is one of Bangladesh's most trusted online gaming and Sports Betting platforms. We believe your privacy should be fully protected while using our services. This Privacy Policy explains how kn9 collects your personal data, how it is used, and how it is kept secure.

This policy applies to all kn9.fun services — including the website, mobile app, and any related platforms. By using our services, you are deemed to have consented to this Privacy Policy.

This Privacy Policy has been prepared in accordance with applicable data protection regulations in Bangladesh and international standards.

Kn9 only collects the information strictly necessary to provide you with the best possible service. The types of data we collect include:

• Registration Details: Full name, email address, mobile number, date of birth, and password.
• Identity Verification (KYC) Details: National ID, passport, or driving license images — only when required.
• Financial Information: bKash, Nagad, or other payment method numbers — for transaction verification.
• Usage Data: Game history, betting records, login times, and device information.
• Technical Information: IP address, browser type, operating system, and cookie data.
• Contact Details: Records of any conversations you have had with our support team.

We never store your full card number, CVV, or PIN. All payment processing is handled through fully encrypted channels.

The information we collect is used for the following purposes:

• Account Management: To create, verify, and secure your account.
• Service Delivery: To process gameplay, betting, deposits, and withdrawals.
• Customer Service: To handle your questions, complaints, and support requests.
• Ensuring Security: To prevent fraud, money laundering, and unauthorized access.
• Compliance with Legal Obligations: To comply with applicable laws and regulations.
• Service Improvement: For analytical purposes to make your experience smoother and more enjoyable.

Kn9 retains your data only for as long as necessary. The table below outlines the retention period for each type of information:

Once the specified retention period expires, your data is automatically deleted or anonymized in a secure manner.

Kn9 does not sell your personal data. However, in limited circumstances, information may be shared with trusted partners:

• Payment Processors: Approved payment gateways including bKash and Nagad — for processing transactions.
• Identity Verification Services: Approved verification agencies authorized to complete the KYC process.
• Law Enforcement: In response to a court order or a lawful government directive.
• Technology Service Providers: Server hosting and cloud storage providers are all bound by strict confidentiality agreements.

Outside of the cases listed above, your data is not shared with any third party. All partners are required to comply with kn9's privacy standards.

Kn9.fun uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

• Essential Cookies: Required for login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your language preference and settings.
• Analytics Cookies: Used to understand how the site is used — you can disable these if you prefer.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the site.

As a kn9 user, you have several rights regarding your own personal data:

• Right to Know: You can find out what data we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under specific circumstances.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Data Portability: You may request a copy of your data in a commonly readable format.
• Right to Object: You may object to the processing of your data under certain circumstances.

Kn9 uses industry-leading technologies and practices to keep your data secure:

• SSL/TLS Encryption: All data transfers across the website and app are encrypted.
• Two-Factor Authentication (2FA): An extra layer of security when accessing your account.
• Firewall & Intrusion Detection Systems: To prevent unauthorized access.
• Regular Security Audits: System testing conducted by third-party security experts.
• Staff Training: Our team receives regular training on data protection.

That said, no system on the internet can guarantee 100% security. We encourage you to stay vigilant and use strong passwords.

Kn9 services are strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18.

Age verification is carried out at the time of registration. If we become aware that a minor's information has been collected inadvertently, we will immediately delete that data and close the account.

If a parent or guardian believes their child is using kn9, please contact our support team immediately.

Kn9 may update this Privacy Policy as needed. In the event of any significant changes, we will:

• Post a notice on the website.
• We will notify you via your registered email or mobile number for any major changes.
• The date of the update will be noted at the top of the policy.

Continued use of our services after any update constitutes acceptance of the revised policy. We encourage you to review this page regularly.

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:

• Email: [email protected]
• Support: Visit the FAQ Page

Our privacy team typically responds within 3–5 business days. For urgent security issues, we aim to respond within 24 hours.